Customer relationship management
Custom CRM Development
Zem develops custom-tailored CRM systems, implementing custom software features & functionalities that drive businesses forward.
Account & Contact Management
Allows full visibility over your customers, including key contacts, internal account discussions, activity history, and more, gaining insights from social media networks and other platforms right within your custom CRM solution.
Opportunity Management
Enable users to view every critical detail in their client’s activity timeline, including what stage the deal is in, which products are part of the deal, and what moves need to be made to close the deal, tracking all activities as they happen in real-time.
Sales Data Management
Seamlessly integrate trusted third-party applications, extensions, and plugins to help businesses get the most accurate, up-to-date sales data directly from the custom CRM so that they can make better decisions faster and more efficiently.
Lead Management
Gain full visibility and control of the most up-to-date client contact information, managing and tracking all marketing campaigns across various channels, thus allowing businesses to become successful lead trackers from capture to close.
Email Integrations
Supercharge your custom CRM platform through seamless email integration, syncing current email channels, such as MS Outlook or Gmail, with the CRM to enable full visibility of emails, contacts, calendars, and more across both desktop and mobile.
Reports & Dashboards
Design and implement modules that enable users to get a real-time overview of the entire business, built with a drag-and-drop feature to create customized reports designed to track lead volume, conversion rates, and all other pipeline data.
Workflow & Approvals
Build a point-and-click interface with drag-and-drop features that allow users to automate complex sales processes, including auto-assigning tasks, approving deal discounts, create customized email alerts, filling out orders, generating proposals, and more.
Sales Forecasting
Predict future sales based on current pipeline data with real-time viewing, allowing businesses to anticipate market changes and alter marketing campaigns accordingly to mitigate business risks and make better business decisions.
Custom CRM Development
Zem develops custom CRM solutions focused on automating sales, marketing, and customer service business processes for healthcare, banking, real estate, and other industries.
CRM Process Automation Solutions
Enable the digital transformation of business processes by engineering platform-based CRM process automation solutions that help businesses optimize existing sales, marketing, and customer services processes by automating regular tasks.
CRM Mobile App Solutions
Engineer custom mobile CRM applications, allowing users to view calendars, check & create emails, review account updates, join a video conference call, view dashboards & reports, and so much more to help businesses close more deals, faster.
CRM Cloud Solutions
Develop custom cloud CRM solutions and provide hassle-free cloud-based CRM installation, enabling round-the-clock accessibility to all essential client information both in the office and remotely so that you’re always connected to your customers.
Industry-Leading CRM Platform Tools
We have a keen understanding & knowledge of how to use industry-leading CRM programs, such as Salesforce, Microsoft Dynamics, SugarCRM, Zoho, OrangeCRM, and SAP, to boost productivity and meet client needs.
Salesforce
Chetu is a certified partner with Salesforce, providing custom Salesforce CRM solutions, integrations, installations, implementations, customizations, and Salesforce IT support.
SugarCRM
Expert programmers seamlessly integrate SugarCRM into existing business processes to empower marketing, sales, and customer service teams.
OrangeCRM
We’ll implement the OrangeCRM suite, designed with data replication technology, superior reporting functionality, elastic database, and robust transaction routing.
Microsoft Dynamics
Chetu is a certified Gold Partner, providing custom software development services for Microsoft Dynamics for businesses of all sizes and professional industries.
Zoho
We will implement Zoho CRM to enable users to automate every aspect of their business, trigger instant actions, and streamline lead nurturing processes.
SAP
Our certified SAP developers deliver enterprise-class CRM solutions that elevate and empower businesses, using SAP ERP and HANA database technologies.